web page has expired when replying to a post

Hangin' Around Joined: Jul 09, 2006 Posts: 49

I have some users on my site, for lack of a better way to put it, type very slow and have to think about every word they are typing.

When they go to post a new topic or reply to a current topic because they take so long to write it out (20 to 30 mins) they end up with a web page expired messege. Is there anything I can do to extend this time ? Thanks for your input.

Posted: Sat Jun 26, 2010 12:46 am

If you are talking about the forums I know of nothing that would cause this behavior. What do you mean by "a web page expired message"? What does it say? Can you post a screenshot?

Posted: Sat Jun 26, 2010 12:50 am

Yes its specific to the forums, I'll see what I can do on getting a screen shot.

Posted: Sat Jun 26, 2010 8:33 am

Palbin, is it the CSRF time-out?

Posted: Sat Jun 26, 2010 10:06 am

That is why I wanted to know what it said, but if it is in the forums like he said that can't be it. We didn't add and of the "check" functions to the forums.

Posted: Sat Jun 26, 2010 11:47 am

Well I can't seem to duplicate it myself leaving the post window open and inactive for 25 to 35 mins. I'll have to check with these users and get some more info from them. As it's happening with several users I'll need to see if they have something in common. I'm getting reports of messeges from web page expired to time expired which makes no sense to me. As I'm on a shared hosting provider I was thinking sessions may have something to do with it just don't know enough about them and their effect on the forums post function.

The site has been running for three years and it wasn't until recently that I started getting these complaints and I havn't added anything to the site other than upgrading RN over the years. Will post more info when I get it (will have to get these users trained on screenshots) unless you folks can think of anything else to check. Thanks for your time.

Posted: Sat Jun 26, 2010 12:15 pm

Are your users using Firefox 3.6+??

It has some known cache issues which can cause problems with forums posting [ Only registered users can see links on this board! Get registered or login! ]

Posted: Thu Jul 01, 2010 1:10 pm

spasticdonkey wrote:

Are your users using Firefox 3.6+??

It has some known cache issues which can cause problems with forums posting [ Only registered users can see links on this board! Get registered or login! ]

Thanks for the link and the read, I'm still waiting to hear back for the two that it's happening to in the interum I've had others try the same thing (waiting to submit a post) and they havn't report any issues.