User Changing email Address

Posted: Sat Apr 04, 2009 9:32 am

Just had a user change her email address, I got the notification and so did the user. Clicked on the activation link supplied and got a blank page with just the site header displayed. User shows as being active in every dialog, but the nuke_users table shows not active. What's up with this?

I rmember having the same problem here when I changed my email address a good while back.

Thanks

Posted: Sat Apr 04, 2009 11:43 am

Prior to RNYA, I believe if a user changes email address the account is auto-deactivated.. Not sure how this is handled now with RNYA, but maybe it's a left-over effect of this?

Posted: Sat Apr 04, 2009 12:09 pm

Domain is running latest RNYA so it must be a carryover. But the problem is that the re-activation link doesn't work. I had no other option, that I know of, but to re-activate in the users table.

Cheers

Posted: Sat Apr 04, 2009 3:12 pm

I just tried it on [ Only registered users can see links on this board! Get registered or login! ] and everything worked fine.

Posted: Sat Apr 04, 2009 3:27 pm

I also tried it on two other domains and it didn't, did the same exact thing, activation link doesn't work. I remember it not working here when I changed my email address. Raven had to manually re-activate.

Posted: Sat Apr 04, 2009 3:51 pm

I turned off email validation in RNYA and everything works just fine, don't need a reactivation, etc.

Cheers

Posted: Mon Apr 06, 2009 11:27 am

I have this problem as well! but would like to keep e-mail validation ON. I had a thread going about this problem but unable to resolve.

Regards,
jc

Posted: Mon Apr 06, 2009 3:53 pm

NeapolitanWorld, is it possible for me to register on your site?

Posted: Mon Apr 06, 2009 4:17 pm

Sure I'll Private Message you the address here shortly. I don't have the option to edit/change e-mail in order to not run in to the problem described here, but I'll set it to yes again for now.

jc

Posted: Mon Apr 06, 2009 9:10 pm

NeapolitanWorld, I just registered and changed my email multiple times and everything went fine on your site. The only time I got an error is when I wasn't logged in already. All I did was login as it said and then clicked the link again and it worked fine.

So unless one of you guys can help me reproduce this I don't know what to say. Sad

Posted: Mon Apr 06, 2009 9:12 pm

If the link isn't working try coping and pasting the link into the address bar instead of clicking on it.

Posted: Tue Apr 07, 2009 9:34 am

Thank you Palbin for taking the time to check. I did have about 3 of my old members change their e-mails and I also tested and ran in to this problem. However I never tested with a new user. So perhaps it's some glitch from my 7.6 patch conversion. Well if it's working now that is way cool Very Happy

I'll test a little more and see what happens.

thanks again!
jc

Posted: Tue Apr 07, 2009 10:36 am

Didn't think about old users. Maybe try turning on the db logging and see if you get any errors when you try to activate the account / confirm the email address..