UserInfoAddon 2.1.1 not working on phpnuke 7.5 or 7.8

New Member Joined: Sep 29, 2005 Posts: 7

I recently upgraded my UserInfoAddons script found on this site to the newest 2.1.1.

This is the problem i'm seeing

None of the visitor info beyond "People Online" is showing up either correctly or at all.

Site Admin/Owner Joined: Aug 27, 2002 Posts: 17088

I just added a virgin copy of the addon to a virgin 7.5pl3.0b site and it works right out of the box. I have installed it on many 7.5 and 7.6 sites and it has never failed. So, I think the problem may be on your end.

Posted: Thu Sep 29, 2005 4:54 pm

ok, so if it's on my end what would it be? I haven't done any custom work to anything. I had an older version working just fine and in fact is working right now at [ Only registered users can see links on this board! Get registered or login! ]
But if I put this new version on there those fields do not work. Any suggestions as to what to look for?

Posted: Thu Sep 29, 2005 5:01 pm

Just for grins and giggles, try moving it to the other side.

Posted: Thu Sep 29, 2005 5:07 pm

Moving it to the left didn't do anything either. Also, i'm trying 2.1.0 .. same problem.

Posted: Thu Sep 29, 2005 5:42 pm

Have you checked your server error log to see if an error is being recorded?

Posted: Thu Sep 29, 2005 5:55 pm

Nothing in my apache error logs. As I said, the info is propogated just fine if I use the older version. Guess i'm stuck with the old version.

Posted: Thu Sep 29, 2005 6:07 pm

Add these lines to the top of the script and see if it displays any errors. Also, try another browser. I code to FireFox and not IE.

ini_set('display_errors','1');
ini_set('display_startup_errors','1');

Posted: Thu Sep 29, 2005 6:29 pm

No errors when i replaced the old script with the new script with those entries added to the top. BTW, all I use is Firefox.

Posted: Thu Sep 29, 2005 6:34 pm

Well, let's keep debugging Wink

Turn off all you other blocks except that one and see if it works. If so, then start turning the other ones back on, one-by-one, until the gremlin shows himself. If it doesn't work when all the other blocks are turned off, well .....

Posted: Thu Sep 29, 2005 6:49 pm

I deactived every block except for the User Info .. still doing the same thing ... incorrect data for some (showing 0) and showing nothing for other entries.

What gets me is it works fine for the old version. The one I uploaded is fresh from the zip file from your site downloaded today.

Posted: Thu Sep 29, 2005 6:53 pm

Please email me the zip file as you received it to
raven _AT_
ravenphpscripts (DOT)
com

Site Admin Joined: Jun 04, 2004 Posts: 6433

I was testing this on another site - the problem I found is the SQL_NO_CACHE in the select statements. The version of MySQL on that site is 3.23.58. According to one site I found, MySQL 4.0.1 or higher is required for this. But I saw another that indicated it also didn't work on 4.0.16... At any rate, when I removed that select option it works correctly.

Posted: Sat Oct 01, 2005 9:53 pm

I guess that bares out DJMaze's other comment about people still using old MySQL. I cannot believe that hosts are not at least at 4.x! Thanks for this info. I will modify the script to version check before using that.

Posted: Sun Oct 02, 2005 12:56 pm

Thank you, that did the trick

Posted: Mon Nov 28, 2005 11:05 pm

hmm, looks like I have the same problem. My webhost is using the MySQL 3.23.58 as well. Im not sure exsactly what line it is that I am removing? I just downloaded UserInfo tonight, 2.1.1.

I tried removing this line:

$sql = "SELECT SQL_NO_CACHE s.host_addr, u.user_id, u.username, u.user_allow_viewonline FROM $user_prefix"._session." s,".$user_prefix."_users u WHERE s.guest=0 AND u.username=s.uname ORDER BY u.username";

and it almost appears to work, it shows people online HOWEVER, it doesnt show ME online...it shows the last person to register as being online with MY IP address. Im not sure what I am doing wrong...any suggestions?

Also, I am using phpnuke 7.9.

if anyone has any suggestions it would be great Smile

Posted: Mon Nov 28, 2005 11:43 pm

Refresh your screen. Did that clear it up?

Posted: Tue Nov 29, 2005 2:14 am

no sir, same thing.
It also puts an "(H)" beside the users name. weirdd...

the url is [ Only registered users can see links on this board! Get registered or login! ] you can check it for yourself if you like :/

Posted: Tue Nov 29, 2005 2:35 am

That means the user is hidden. It's a setting in Profile.

Posted: Tue Nov 29, 2005 2:56 am

hmmm, odd. This user is not online though...as far as I know I am the only user because I am still setting up the site. Its mistaking me for another user.