infovision writes:Delhi, India, May 31st, 2006,, Deepak Malik, Sr. Vice President InfoVision, addresses the BPO Summit 2006 on 'Tapping the less explored business opportunities'. The fourth BPO Summit was organized by Voice & Data on May 9th, 2006, at Intercontinental-The Park, New Delhi with the theme "Sustaining India's Competitive Edge."Addressing the audience, Deepak Malik discussed how there are new white spaces in the industry & business was coming in from newer economies and newer industry segments. According to Deepak Malik, these new spaces have opened up without the companies focusing on them too much. The discussion revolved around how these new business opportunities could be better tapped and who are the 'associates' of these new businesses likely to be were.
Quoting from the article - InfoVision Group (IVG) independent IT enabled services companies in India with a focus on providing Customer Centric Process Outsourcing (CPO). It is betting on the CRM market for growth. IVG senior VP Deepak Malik said, "The outsourcing CRM opportunity in B2B services is around $40 billion. Crunching data for things like frequent flier, dining card, etc. presents a big opportunity for growth." To read the complete article log on to:
http://www.ciol.com/content/search/showarticle1.asp?artid=84436About InfoVision GroupInfoVision Group (IVG) is one of the largest independent IT enabled services companies in India with a focus on providing Customer Centric Process Outsourcing (CPO). With over 15 years of experience, its 3,600 employees are focused on delivering solution in running call centers, database management and BPO services for its customers worldwide.The key service areas include customer interaction centers, direct marketing, loyalty and fulfillment programs, and software solutions for CRM and consultancy services. It has clients from diverse industries like retail, telecom, entertainment, IT, electronic goods, banking and insurance. IVG’s domestic and international operations operate under its group companies InfoVision Solutions & InfoVision International respectively.For additional information, please visit http://www.infovisiongroup.comContact Person: Aanchal Khanna
Phone: +91-124-400-1100
E-mail: info@infovisiongroup.com
BPO Summit 2006 invites Deepak Malik, Sr.Vice President InfoVision, as PanelistPosted on Friday, June 02, 2006 @ 04:27:25 CDT in Announcements |