Cant register

cujobe · New Member Joined: Nov 08, 2007 Posts: 11

Dit the installation about 5 times now.
All clean new installations.
It is not in the main root, but i believe that isnt a problem anymore.

Everythings ok till i try to register a new account for testing it.
I can fill in the form just well but if i press the "continue" button it does nothing.
I looked in the table and it dit not get there to.

It is from the same computer so its the same ip, but i guess that that has nothing to do with it.

Any idea's?

Palbin · Posted: Mon May 11, 2009 8:01 am

If you are using a different prefix for $prefix & $user_prefix don't. There is a bug in the installation that one of the 6 ( I think it is 6) user tables is installed with the $prefix and not the $user_prefix.

If that is not it are you sing one of the stock themes?

cujobe · New Member Joined: Nov 08, 2007 Posts: 11

Palbin wrote:

If you are using a different prefix for $prefix & $user_prefix don't. There is a bug in the installation that one of the 6 ( I think it is 6) user tables is installed with the $prefix and not the $user_prefix.

If that is not it are you sing one of the stock themes?

Its a installation out of the book.
I mean i ditn't change a thing.
I just used the standard prefix for everything.

fkelly · Posted: Mon May 11, 2009 9:34 am

Did you turn on dblog in rnconfig (see instructions, set log level=1) and see if any database errors are being generated? If not, try that: if there is a problem with the MYSQL tables it will show up there and nowhere else.

cujobe · New Member Joined: Nov 08, 2007 Posts: 11

fkelly wrote:

Did you turn on dblog in rnconfig (see instructions, set log level=1) and see if any database errors are being generated? If not, try that: if there is a problem with the MYSQL tables it will show up there and nowhere else.

Well ive dit that but nothing is added in the dblog file.

So ...
Or im doing something wrong (set the 1 and the file 666) or there is no error.

Maybe try a older version of ravennuke?

jakec · Posted: Mon May 11, 2009 10:19 am

Try setting the dblog directory to 777.

fkelly · Posted: Mon May 11, 2009 10:26 am

If nothing is added to dblog then there is no error. You could verify that dblog is working correctly by setting loglevel to 2 and seeing if all the sql is written out. Just don't leave it set to 2 for very log because the file will accumulate quickly that way. If you get sql written out with the 2 setting you know logging is working.

An old version of ravennuke is not the way to go. 2.30 is the first one to include RNYA (built on CNBYA) and 2.30.01 includes some important security fixes. Verify for us that your log file is working and that no errors are being written when you try to register a user and also answer Palbin's question about what theme you are using.

How are you trying to register a new user? Are you going through the admin screen in Your Account? What happens if you try the normal user registration process ... set up a gmail account to test with and come in as anonymous and see if you can register a test user. See if the gmail account gets an activation link. Let us know.

cujobe · New Member Joined: Nov 08, 2007 Posts: 11

Set it on 2 and everything and worked just fine.
On 1 nothing gets changed.
So i guess nothing is wring with the DB.

The cant register is with as a new test member.
I get on the site anonymous and try to create a different account with a different email.

OK ... ive got why it isnt working but dont know the reason.
Problem is my hotmail email.
Doesnt that work on ravennuken?

jakec · Posted: Mon May 11, 2009 11:33 am

That shouldn't be causing a problem.

Please can you turn on error reporting on in the config.php file as well please.

cujobe · New Member Joined: Nov 08, 2007 Posts: 11

Turned it on...

Nothing special to report.

jakec · Posted: Mon May 11, 2009 12:25 pm

Is this a free host by any chance?

See this post here reporting very similar problems:

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cujobe · New Member Joined: Nov 08, 2007 Posts: 11

jakec wrote:

Is this a free host by any chance?

See this post here reporting very similar problems:

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It isn't a free host and i've read the post you linked, but i cant find a sollution somewhere in there.
Maybe anyone can point it out?

jakec · Posted: Mon May 11, 2009 1:36 pm

OK just ruling out options.

What theme are you using?

cujobe · New Member Joined: Nov 08, 2007 Posts: 11

Standard installation.
fisubice

btw. just to be clear... if i used anouther email it worked.
So not a hotmail one!

jakec · Posted: Mon May 11, 2009 1:45 pm

OK so I assume you are not using any blocks which use javascript?

Have you tried using a different browser?

jakec · Posted: Mon May 11, 2009 1:48 pm

That is really odd, I'm out of ideas. Confused

jakec · Posted: Mon May 11, 2009 1:49 pm

Can you try and register at

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using your hotmail email address to see if works there.

cujobe · New Member Joined: Nov 08, 2007 Posts: 11

Nope, it's a new and clean installation.
So no block, themes or anything.

And yes ive used anouther explorer. (after you asked)
And no nothing differend.

Gonna delete the whole site again, the tables, everything...
And try it install again.

When that doesnt work, then i'll try a old version again because im out off idea's.

cujobe · New Member Joined: Nov 08, 2007 Posts: 11

jakec wrote:

Can you try and register at

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using your hotmail email address to see if works there.

Yub no problem there...

cujobe · New Member Joined: Nov 08, 2007 Posts: 11

Well i used like 10 differend (virtual) emails ad they all seem to work.
Only that one looks like not working.

Gonna ask a few people to try to create a account.

And if that work it will be fine i guess.

Still strange what the problem is.
Maybe i'll stumble on it one time and let you know.

Thanks for all the fast help.

Palbin · Posted: Mon May 11, 2009 4:00 pm

Are there special characters in the email other than alphanumeric ones? If so what are they?

cujobe · New Member Joined: Nov 08, 2007 Posts: 11

Palbin wrote:

Are there special characters in the email other than alphanumeric ones? If so what are they?

email=

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ps: not the real one, but the build of the mail is the same

nasio · New Member Joined: Jun 09, 2009 Posts: 19

Hi, I´ve got the same problem with register new users. I´m spanish guy and I don´t understand very well how cujobe solved the problem.

Can anybody explain me (step by step) what I must do to fix this problem?

Adress:

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Thx for your help.

PD: Doesn´t work with predefined RavenNuke theme too.

nuken · Posted: Sun Jun 14, 2009 6:38 am

Try to reupload the Your_Account module to your webserver. It looks like something in there may not have uploaded correctly.

nasio · New Member Joined: Jun 09, 2009 Posts: 19

Nop. I´ve tried this but doesn´t work.... any more idea? Sad