I have just recently been informed that the user status offline problem has been occurring on my site. It hasn't been happening in the past and I have not changed anything recently. Can anyone help with why this is happening? Thanks.
Joined: Aug 27, 2002 Posts: 16987 Location: Kansas
Posted:
Tue Jan 20, 2004 9:50 am
This is normally the result of any of these conditions.
1 - Your server is IIS and the header fix has not been applied. In your case we know that's not the problem.
2 - The user's browser is set to NOT accept cookies. Without a cookie, nuke cannot establish that a user is online. If this is the case, have them lower their security setting enough to save the cookie one time and then increase it back.
3 - User is behind a proxy or firewall and some kind of filtering/masking is going on.
Unless it is happening to all, or at least a majority, it is usually a browser issue for the user. Have them flush their cache and delete their cookies and/or try #2 above.
View next topic View previous topic
You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum
![[Valid RSS]](http://www.ravenphpscripts.com/images/valid-rss.png "Validate my RSS feed"){kind=small}
:: 
::
