2.20.01 or BB2Nuke issue ?

dad7732 · Posted: Tue May 27, 2008 9:23 am

Don't know if this is a 2.20.01 or BB2Nuke issue or a combination of both, so, posting here.

After upgrading to 2.20.01 from .00 and upgrading to the latest bb2nuke, I no longer have a Quick Reply box. What's up with this? It's not theme related I don't think because the behavior is noted on all themes tried. Also, not limited to one domain upgrade, happened on all 6 domains running RN. And yes, ran the upgrade script as per upgrade instructions.

Any ideas?

Cheers, Jay

Gremmie · Posted: Tue May 27, 2008 10:14 am

Well....2.20.01 already has the latest bb2nuke stuff in it, plus the quick reply mod. I suspect that if you then did a bb2nuke upgrade yourself after upgrading to 2.20.1, you lost the quick reply mod.

dad7732 · Posted: Tue May 27, 2008 12:20 pm

I did the RN upgrade first to .01 and did the bb2nuke upgrade aftewards but it reported the upgrade to a higher version, not home at the moment to check but possible it is as you say.

Now the question is how to get the Quick Reply back. Only have one customer that is a bit miffed but only slightly so. Don't really favor downgrading RN and then re-upgrading.

Cheers

Gremmie · Posted: Tue May 27, 2008 1:16 pm

Just re-upload the 2.10.01 files.

Gremmie · Posted: Tue May 27, 2008 2:04 pm

And just to re-iterate, at this time, you do not need to run the bb2nuke updates on RN 2.10.01. Doing so will wipe out the quick reply mod and a few other compliance things.

dad7732 · Posted: Tue May 27, 2008 3:10 pm

You do mean reload the 2.20.01 files, not 2.10.01, yes?! Smile

Gremmie · Posted: Tue May 27, 2008 3:33 pm

Yes, sorry.

dad7732 · Posted: Tue May 27, 2008 9:38 pm

Worked, thanks.

Been in the Netscape support venues for 13 years now and no need to be sorry, you can't even begin to imagine the number of typos I've made. Smile

Cheers, Jay

BTW: Any idea regarding the Kalgash themes such as "Dreams" for instance where the quick reply box still doesn't work. I've got on ornery client that insists on the Dreams theme.