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glidergirl
Hangin' Around


Joined: Feb 28, 2004
Posts: 35
Location: Kentucky

PostPosted: Sat Apr 10, 2004 12:27 pm Reply with quote Back to top

I have a user trying to register. She didn't complete her registration (i'm not sure she got a verification email), and therefore isn't registered. When she tries to register again, she gets the following message:

Registration Error!
ERROR: Nickname already taken

She's well-known in our community by her nickname, and we want her to be able to have it.

Can I do something manually to delete her old partial registration? Or can I activate her myself? Or can she register under a different nickname and then somehow use her old one?
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bones
Hangin' Around


Joined: Sep 18, 2003
Posts: 36

PostPosted: Sat Apr 10, 2004 2:54 pm Reply with quote Back to top

go into the admin and find the users icon and delete her information and put her back in and turn on her account
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glidergirl
Hangin' Around


Joined: Feb 28, 2004
Posts: 35
Location: Kentucky

PostPosted: Sat Apr 10, 2004 3:02 pm Reply with quote Back to top

Thank you! I didn't realize they were housed in the user area even if not activated. Thanks again!
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bones
Hangin' Around


Joined: Sep 18, 2003
Posts: 36

PostPosted: Sat Apr 10, 2004 4:06 pm Reply with quote Back to top

your welcome glad to help.
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Raven
Site Admin/Owner


Joined: Aug 27, 2002
Posts: 16987
Location: Kansas

PostPosted: Sat Apr 10, 2004 5:01 pm Reply with quote Back to top

You can also use the Resend_Email link in your Inactive Modules area of your Site Navigation. If you are logged in as Admin just click on that link to see if there are any users awaiting. If there are and you find the username you are looking for just click on the confirmation link and they will be automatically registered.
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bones
Hangin' Around


Joined: Sep 18, 2003
Posts: 36

PostPosted: Sat Apr 10, 2004 5:09 pm Reply with quote Back to top

hes right I forgot about that sorry.
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Raven
Site Admin/Owner


Joined: Aug 27, 2002
Posts: 16987
Location: Kansas

PostPosted: Sat Apr 10, 2004 6:23 pm Reply with quote Back to top

bones wrote:
hes right I forgot about that sorry.
No need to apologize! I so much appreciate your help Bones! I just offered up another solution because I knew that GG had that module installed Smile
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bones
Hangin' Around


Joined: Sep 18, 2003
Posts: 36

PostPosted: Sat Apr 10, 2004 7:22 pm Reply with quote Back to top

anytime gaylen
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