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sam1el
New Member
New Member


Joined: Jul 16, 2008
Posts: 9

PostPosted: Wed Dec 03, 2008 2:16 pm Reply with quote Back to top

Ok so here's the scenario. I have 2 users that keep being blocked for an invalid IP.

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They are both at the same location which is their home. Both using Macs. They are also the only people who have any issues accessing the site. Now I have checked the blocked IP's the I have added their IP to the protected range and I have checked every other option I can think of and yet they are still being blocked. I have no idea where else to look. I am beginning to believe (thats a lie I told them form the beginning) that something with their home setup is cause the issue. the best part of it all is they can access the site just fine if they go through a web proxy. anyone have any suggestions?[/img]
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Palbin
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Joined: Mar 30, 2006
Posts: 2456
Location: Pittsburgh, Pennsylvania

PostPosted: Wed Dec 03, 2008 2:43 pm Reply with quote Back to top

Try searching the forums. The answer will present itself.
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Guardian2003
Site Admin


Joined: Aug 28, 2003
Posts: 6373
Location: Vsetin, Czech Republic

PostPosted: Wed Dec 03, 2008 2:51 pm Reply with quote Back to top

As you know the IP of the two users just add them in NS.
From the main NS administration area, click IP to Country then click IP2C Add Range
Enter the IP, not forgetting to allocate the correct country Smile
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sam1el
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Joined: Jul 16, 2008
Posts: 9

PostPosted: Wed Dec 03, 2008 2:52 pm Reply with quote Back to top

Guardian2003 wrote:
As you know the IP of the two users just add them in NS.
From the main NS administration area, click IP to Country then click IP2C Add Range
Enter the IP, not forgetting to allocate the correct country Smile


I had actually done that before multiple times and they still got the message today I upgraded to 2.6 and the issue is gone I was using 2.5.16 maybe there was an issue there I wasnt seeing but i guess now that its all worked out its all good.
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montego
Site Admin


Joined: Aug 29, 2004
Posts: 9136
Location: Arizona

PostPosted: Wed Dec 03, 2008 6:06 pm Reply with quote Back to top

Usually the issue is old IP2C data. You definitely need to check back every month or so to
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slackervaara
Worker
Worker


Joined: Aug 26, 2007
Posts: 234

PostPosted: Wed Dec 03, 2008 11:50 pm Reply with quote Back to top

If you know their ip-adresses go to NukeSentinel in Admin.
Use Search Addresses and there Search IP-Adresses.
It might give a clue where the problem is.
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