.htaccess problem

rugbyleaguer · Hangin' Around Joined: Dec 17, 2007 Posts: 29

I have installed 2 nuke sites using RN b4 and these went fine, I switched hosting company and now I can't get to the db installation all I see is a 500 Internal server error and the error log says .htaccess Option not allowed here message. Any idea's I know its something to do with there end but what???

evaders99 · Posted: Tue Sep 09, 2008 7:36 pm

I would suggest removing .htaccess
If that solves your problem, then one (or more) of the .htaccess lnes is not allowed by your server and you'd have to go through them to figure out which one.

rugbyleaguer · Hangin' Around Joined: Dec 17, 2007 Posts: 29

But isn't .htaccess needed for nuke sentinel to work properly?

jakec · Posted: Wed Sep 10, 2008 5:56 am

At first we need to work out what is causing the problem, so try what Evaders said and let us know.

You might also want to contact your host to see if they are restricting anything.

rugbyleaguer · Hangin' Around Joined: Dec 17, 2007 Posts: 29

They are useless wish i had never gone with them they only ever reply a ticket so you have to wait ages, they say for security and performance reasons they can't change their settings.

rugbyleaguer · Hangin' Around Joined: Dec 17, 2007 Posts: 29

Just removed the .htaccess altogether and i can access stuff but if i comment out all the lines and put it back in I get the 500 error again.

jakec · Posted: Wed Sep 10, 2008 10:59 am

So if the .htaccess is blank it doesn't work?

rugbyleaguer · Hangin' Around Joined: Dec 17, 2007 Posts: 29

Would appear so, I just open the file commented out all the lines saved it and got a 500 error. But if I delete the file totally I get to access the other files normally.

evaders99 · Posted: Wed Sep 10, 2008 12:31 pm

You can still use Sentinel without .htaccess. You don't get the added admin protection though.
Plus you can't do things in .htaccess like mod_rewrite (for Short Links)

rugbyleaguer · Hangin' Around Joined: Dec 17, 2007 Posts: 29

So why would a hosting company disable there servers from using .htaccess files?

evaders99 · Posted: Wed Sep 10, 2008 3:41 pm

You can change how Apache operates through .htaccess
I doubt there is anything malicious you could do, but you could theoretically take up more resources for your site as .htaccess is processed on each request.

montego · Posted: Thu Sep 11, 2008 6:18 am

Yeah, unfortunately, lesson learned regarding hosting providers. They are NOT all alike...

rugbyleaguer · Hangin' Around Joined: Dec 17, 2007 Posts: 29

The twats are now refusing to refund me the £80 i paid as they say I have used the service.

montego · Posted: Fri Sep 12, 2008 5:32 am

Then ask them to prorate it based upon "usage". You are unable to accomplish what you wanted to accomplish because their service does not allow certain things. I.e., they cannot support your needs, therefore, they need to pony up to that fact, and refund you your money. But, that is only if they care about their reputation.