Shoutbox 8.5.2 problem

buckeye65 · New Member Joined: Aug 22, 2008 Posts: 22

Hello, I have just installed shoutbox 8.5.2 on a new install of RavenNuke.
It seems to be working fine except when I send a shout I just get a white line across the shout box. It scrolls fine but I just can't see the shout because of the white line.
Also if I go into the shoutbox admin area all the places to add text are white. Really strange problem, I was hoping someone else had this problem and figured out how to fix it.
Any kind of help would be greatly appreciated.

Unit1 · Worker Joined: Oct 26, 2004 Posts: 134 Location: Boston

Go into the shout admin section then click on the themeing settings delete all the codes out like #EBEBEB in the line for your theme then save the settings you should be good to go

buckeye65 · New Member Joined: Aug 22, 2008 Posts: 22

Well I am not sure where the themeing settings are located, can you tell me? I don't see any thing like that in the admin section.

Is this what I am looking for and if so how should it look after I make the changes you suggest?

Code:

$sql = "INSERT INTO ".$prefix."_shoutbox_themes (themeName, blockColor1, blockColor2, border, menuColor1, menuColor2) VALUES ('$themelist[$i]','#000000','#212121','#000000','#101010','#212121..6')";
$db->sql_query($sql);

Thanks for your help.

slackervaara · Worker Joined: Aug 26, 2007 Posts: 234

Log in the Administration of PHP-Nuke - admin.php

Click there on Shoutbox icon and you will find it.

Unit1 · Worker Joined: Oct 26, 2004 Posts: 134 Location: Boston

slackervaara wrote:

Log in the Administration of PHP-Nuke - admin.php

Click there on Shoutbox icon and you will find it.

slackervaara Thank you for your explanation

I should have been a little bit more clear in my replies to him

buckeye65 · New Member Joined: Aug 22, 2008 Posts: 22

You all are awesome, that did the trick, Thank you very much for the help.

Unit1 · Worker Joined: Oct 26, 2004 Posts: 134 Location: Boston

You are welcome Groovy

z0x2007 · New Member Joined: Apr 09, 2010 Posts: 1

I have just installed shoutbox 8.5.2 on a new install of RavenNuke. Everything works without errors.. but in the shoutbox block the shouts text doesnt apear.. any idea? tks

FireATST · Posted: Sat Apr 10, 2010 8:05 am

Are the background colors the same as the font colors of the shout? Maybe they are there and blend in?

slackervaara · Worker Joined: Aug 26, 2007 Posts: 234

From troubleshooter.txt

Problem: Shout Box doesn't scroll or work

Check:
-No shouts in database. Try posting one.
-Check shout history for any shouts. If none present, try posting a shout.
-Disable any Source Code Encryption (some themes have this, some dont).
-Javascript is disabled in your browser. Re-enable it.
-Make sure shoutbox.js is in your nuke root (directory mainfile.php is in).
-Check for shoutbox SQL tables in phpMyadmin and see if they exist.
-Check permissions: files should be 644 and directories should be 755.
-A second block on the site uses javascript. See install.txt section 8.
-If you are loading images from another site like a paypal donate image, host the image locally. The shout box won't start scrolling until the page is fully loaded.

konvict99 · New Member Joined: Jan 27, 2010 Posts: 1

I too have a problem with the shoubox.

I am running latest version of RaveNuke and the shoutbox nistalled fine and is running fine everywhere but the home page. We cannot see the text at all?

Ive checked the theme colours in admin section and they are ok but still no text shows, yet if you click shout history it shows there ^^

Any ideas please as i cannot gind a shoutbox to work at all with raven nuke?

Thx in advance

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slackervaara · Worker Joined: Aug 26, 2007 Posts: 234

I guess it might be this:
-A second block on the site uses javascript.
See install.txt section 8.

unicornio · Involved Joined: Aug 13, 2009 Posts: 432

Quote:

I guess it might be this:
-A second block on the site uses javascript.
See install.txt section 8.

I dont recommend this addon to anybody. it's been a pain in the ass with other javascript blocks and everytime you install a new block which contains javascript then you need to modify shoubox.js. I got rid of shoutbox addon.

You can use Live Chat module which has blocks too and it is really nice. I suggest to make this addon again with ajax instead of the old javascript code. Shocked