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NeapolitanWorld
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Joined: Nov 06, 2005
Posts: 337
Location: Los Angeles, USA

PostPosted: Sun Jul 30, 2006 9:19 pm Reply with quote

Hello everyone,
Just had an update on Sentinal to 2.5, my AOL users/members are not able to enter the site. What do I need to do, I believe it's in protected range feature, but anything else. Also, I'm very ignorant about this, there fore I have a dumb Confused question.

How to add a IP range? If I have for example:

64.12.96.0/19

Would I add it

from: 64.12.96.0

to: 64.12.96.19


Is this correct, thank you for your time.

jc
 
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gregexp
The Mouse Is Extension Of Arm


Joined: Feb 21, 2006
Posts: 1497
Location: In front of a screen....HELP! lol

PostPosted: Sun Jul 30, 2006 11:07 pm Reply with quote

The question isnt dumb but have you installed the ip2c?

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NeapolitanWorld
PostPosted: Sun Jul 30, 2006 11:13 pm Reply with quote

darklord wrote:
The question isnt dumb but have you installed the ip2c?


Yes, ip2c is installed.
 
gregexp
PostPosted: Sun Jul 30, 2006 11:15 pm Reply with quote

To add ips, look at the adding to the protected range option
 
NeapolitanWorld
PostPosted: Sun Jul 30, 2006 11:19 pm Reply with quote

darklord wrote:
To add ips, look at the adding to the protected range option


Is this at the, "IP2C Add Range"? or at the "Protected Range Menu" or in both...

Thanks for your time and help,
jc
 
gregexp
PostPosted: Mon Jul 31, 2006 5:21 am Reply with quote

adding them to the protected range menu should do the trick.
 
jakec
Site Admin


Joined: Feb 06, 2006
Posts: 3048
Location: United Kingdom

PostPosted: Mon Jul 31, 2006 6:13 am Reply with quote

Are you using the Proxy Blocker?

If I remember rightly AOL uses a proxy and therefore this will stop them from accessing the site.
 
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NeapolitanWorld
PostPosted: Mon Jul 31, 2006 8:15 am Reply with quote

jakec wrote:
Are you using the Proxy Blocker?

If I remember rightly AOL uses a proxy and therefore this will stop them from accessing the site.


Proxy Blocker is off, and ip's were added to the range similar to the above post. I'm stumped here on what it is Exclamation they are still not able to enter.
 
Guardian2003
Site Admin


Joined: Aug 28, 2003
Posts: 6793
Location: Ha Noi, Viet Nam

PostPosted: Mon Jul 31, 2006 11:01 am Reply with quote

Go into the admin area for Sentinel, you should see the option to 'Search for IP' put the users IP in there and see what comes back.
I'm specifically interesting in which 'Ranges' it says it found the IP in.
 
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NeapolitanWorld
PostPosted: Tue Aug 01, 2006 11:47 pm Reply with quote

Guardian2003 wrote:
Go into the admin area for Sentinel, you should see the option to 'Search for IP' put the users IP in there and see what comes back.
I'm specifically interesting in which 'Ranges' it says it found the IP in.


I looked up an IP from a user that can not enter: 64.12.116.201
Result
64.8.0.0 to 64.12.255.255 US United States 64.8.0.0/16,
64.9.0.0/14

Another example:

2nd IP from a user that can not enter: 152.163.100.199

152.163.0.0 to 152.163.255.255 US United States 152.163.0.0/16


Did the edit_for_core_files edits change at all from 2.4 to 2.5?

Any othe suggestion is apprciated Exclamation
 
Guardian2003
PostPosted: Wed Aug 02, 2006 3:24 am Reply with quote

Yes it did.
2.5 was issued as a complete version (not as an update - though their is a sql update script included).
You will need to carefully review the edits required as some older ones may need to be removed.
 
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