Edited: Activation Emails not sending SMTP Error 550

New Member Joined: Nov 30, 2006 Posts: 8

Like the title says, if i click the "Register" link on my install i get all the steps - fill out username, emal, password, then click finish on the 2nd page to confirm.

THe problem is is that the activation emails never arrive in my inbox and if i go to the user admin page or the users section of the phpbb admin page the username i just created does not exist.

if i try to reregister with the same information as before i get "the email address is already registered"

if i go to "lost password" and type in the user name, i get that there is no such user.

If i start from the beginning and create the user while im logged into the admin panel from the User control everything works peachy.

Any suggestions at all?

this is a fresh raven install with my user accounts and phpBB contents ported over using a script i found online - unfortunatly i didnt notice if the user problem was happening before i imported the table.
(im hearing no complaints from users with issues logging in).

also and maybe related, on the "groups admin" page i have 12 users (out of many many more) to choose from, and if i pick a single group (officers for instance) on the nuke admin page it looks normal but on the forum usergroup page each user is in the group twice.

Sells PC To Pay For Divorce Joined: Posts: 5661

check your users temp table,they are probably in there....
who knows what the script has done....

Posted: Sat Dec 02, 2006 1:00 pm

well... you sure are right - all three test users are in that table....

so um... any suggestions?

edit:

am i right in thinking that the nuke_users_temp table is the "holding pen" where an account goes when its awaiting the email verification?

if so the emails are never coming through to the addresses.
Email from the forum seems ok, i can PM and get the PM notifications, watched topic notices etc.

Posted: Sat Dec 02, 2006 2:19 pm

well it looks like you have to find the problem in the mail..
if no mail is send then the account will never be verified,and therefor the account stays temp...
start checking your mail settings....and the your-account...

Posted: Sat Dec 02, 2006 7:23 pm

yeah i tracked down that its an issue with the initial messages that are sent out on registration.

is there a config setting that can be enabled to give a more detailed log of whats going on behind the scenes when a message is sent? I sent a test message from the forum admin to me and a few others, and i know i haven't received it yet.

Edit: I set "display_errors = true" in my config.php and this is what i get upon submitting a new registration:

Code:

Warning: mail() [function.mail]: SMTP server response: 550 Sender address must be specified. in C:\webpages\Hosts\KOS\modules\Your_Account\index.php on line 163

Line 163 is:

Code:

mail($user_email, $subject, $message, "From: $from\nX-Mailer: PHP/" . phpversion());

and in that user record i get

Code:

5, 'grose', 'grose@DOMAINNAME.com', 'accea77df6add4e312805816c97d54d3', 'Dec 03, 2006', '53c68f538b9c826876cbfd6ff28be71b', '1165109584'

the server is setup the same way as my previous board, Localhost for smtp with my username/password in place

Posted: Sun Dec 03, 2006 7:01 am

start reading here... [ Only registered users can see links on this board! Get registered or login! ]

Posted: Sun Dec 03, 2006 8:02 am

hitwalker wrote:

start reading here... [ Only registered users can see links on this board! Get registered or login! ]

thanks a ton, lots of great info to look into.

i will keep you posted.

if its an IIS thing or improper PHP setup is seems odd that it would crop up now and not on our old forums.. but whatever Very Happy

Posted: Sun Dec 03, 2006 8:07 am

well you have to start somewhere with investigating....
im sure you will find it.... Wink

Posted: Sun Dec 03, 2006 10:29 am

Just on an offchance i installed CNYBA 4.4.2 to see if that would correct the problem or give me a way to bypass it.

i tried to "resend activiation" to one of my temp accounts and i get the same error (different file, different line) so now i have it pretty much narrowed down to a global setting, either in PHP itself or in my Nuke setup..i don't have access to the PHP setup files, but i can get my admin to look into them - any settings offhand you can think of? keeping in mind that activation emails were (and still do) work fine on my old phpbb2 forums which are on the same server and the config in the forum admin is the same

ill post more when i find out anything...

Posted: Sun Dec 03, 2006 11:10 am

ok - so with cnbya installed i have found the following:

Private message notification emails send fine
Topic reply notifications send fine

activation mail messages result in the following Above and below the main "thank you" block:

Code:




Warning: mail() [function.mail]: SMTP server response: 550 Sender address must be specified. in C:\webpages\Hosts\KOS\modules\Your_Account\public\new_finish2.php on line 76

if i go to admin-> user admin -> search users -> temp users then choose the user i just made, and choose Functions -> resend i get

Code:

Warning: mail() [function.mail]: SMTP server response: 550 Sender address must be specified. in C:\webpages\Hosts\KOS\modules\Your_Account\admin\resendmailconf.php on line 40

so something is apparently different in the way the nuke board and the BB are sending messages (mainly the follow up notices and PM notices).

I will compare the phpbb files once i figure out which ones they are (lol)

Posted: Thu Dec 07, 2006 8:15 am

Code:

Warning: mail() [function.mail]: SMTP server response: 550 Sender address must be specified. in C:\webpages\Hosts\KOS\modules\Your_Account\public\new_finish2.php on line 76

is the error im still getting with the site on registration... on a whim i decided to take out the "from" field and see what would happen and i get

Code:

Warning: mail() [function.mail]: "sendmail_from" not set in php.ini or custom "From:" header missing in C:\webpages\Hosts\KOS\modules\Your_Account\public\new_finish2.php on line 76

i have the phpini file, and i have this in it:

Code:




[mail function]


; For Win32 only.


SMTP = localhost


smtp_port = 25





; For Win32 only.


;sendmail_from = [ Only registered users can see links on this board! Get registered or login! ]

the commented out sendmail_from= line only needs to be uncommented and filled in if im not using a custom "from" header in the mail() function correct?

Posted: Thu Dec 07, 2006 9:32 am

I would sudjest that you uncomment that for the time being, Then well try to debug your mail issue, lets get you working first.