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rugbyleaguer
Hangin' Around


Joined: Dec 17, 2007
Posts: 29

PostPosted: Tue Sep 09, 2008 4:02 pm Reply with quote

I have installed 2 nuke sites using RN b4 and these went fine, I switched hosting company and now I can't get to the db installation all I see is a 500 Internal server error and the error log says .htaccess Option not allowed here message. Any idea's I know its something to do with there end but what???
 
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evaders99
Former Moderator in Good Standing


Joined: Apr 30, 2004
Posts: 3221

PostPosted: Tue Sep 09, 2008 7:36 pm Reply with quote

I would suggest removing .htaccess
If that solves your problem, then one (or more) of the .htaccess lnes is not allowed by your server and you'd have to go through them to figure out which one.

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rugbyleaguer
PostPosted: Wed Sep 10, 2008 2:36 am Reply with quote

But isn't .htaccess needed for nuke sentinel to work properly?
 
jakec
Site Admin


Joined: Feb 06, 2006
Posts: 3048
Location: United Kingdom

PostPosted: Wed Sep 10, 2008 5:56 am Reply with quote

At first we need to work out what is causing the problem, so try what Evaders said and let us know.

You might also want to contact your host to see if they are restricting anything.
 
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rugbyleaguer
PostPosted: Wed Sep 10, 2008 10:10 am Reply with quote

They are useless wish i had never gone with them they only ever reply a ticket so you have to wait ages, they say for security and performance reasons they can't change their settings.
 
rugbyleaguer
PostPosted: Wed Sep 10, 2008 10:18 am Reply with quote

Just removed the .htaccess altogether and i can access stuff but if i comment out all the lines and put it back in I get the 500 error again.
 
jakec
PostPosted: Wed Sep 10, 2008 10:59 am Reply with quote

So if the .htaccess is blank it doesn't work?
 
rugbyleaguer
PostPosted: Wed Sep 10, 2008 11:08 am Reply with quote

Would appear so, I just open the file commented out all the lines saved it and got a 500 error. But if I delete the file totally I get to access the other files normally.
 
evaders99
PostPosted: Wed Sep 10, 2008 12:31 pm Reply with quote

You can still use Sentinel without .htaccess. You don't get the added admin protection though.
Plus you can't do things in .htaccess like mod_rewrite (for Short Links)
 
rugbyleaguer
PostPosted: Wed Sep 10, 2008 12:43 pm Reply with quote

So why would a hosting company disable there servers from using .htaccess files?
 
evaders99
PostPosted: Wed Sep 10, 2008 3:41 pm Reply with quote

You can change how Apache operates through .htaccess
I doubt there is anything malicious you could do, but you could theoretically take up more resources for your site as .htaccess is processed on each request.
 
montego
Site Admin


Joined: Aug 29, 2004
Posts: 9457
Location: Arizona

PostPosted: Thu Sep 11, 2008 6:18 am Reply with quote

Yeah, unfortunately, lesson learned regarding hosting providers. They are NOT all alike...

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rugbyleaguer
PostPosted: Thu Sep 11, 2008 1:53 pm Reply with quote

The twats are now refusing to refund me the £80 i paid as they say I have used the service.
 
montego
PostPosted: Fri Sep 12, 2008 5:32 am Reply with quote

Then ask them to prorate it based upon "usage". You are unable to accomplish what you wanted to accomplish because their service does not allow certain things. I.e., they cannot support your needs, therefore, they need to pony up to that fact, and refund you your money. But, that is only if they care about their reputation.
 
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